We want our customers to have 'peace of mind' with their purchase from our artisan studio. Each piece is unique and carries a distinction of its own.
Your piece(s) at time of purchase is accompanied with a manufacturer warranty. Please note that all imperfections are a unique aspect of the handmade nature of your unique piece.In the event of any manufacturing or material defects arising in your piece(s) Arvensis offers a limited warranty, which applies to manufacturing and material defects during normal use, for a period of twelve months from the date of purchase. The Arvensis warranty does not apply to piece(s) which have been subject to misuse, modification, attempted repair, negligence, incorrect use, normal wear and tear or an accident. Under no circumstances can Arvensis be held liable for any damage caused by Arvensis products. To make a claim under our warranty service, please carefully wrap and pack your piece and send it with clear instructions and your serial and item number (if applicable) and a description of where/when the piece was purchased written legibly with a complete return address and your name and phone number to our studio:
Arvensis Group Inc.
c/o Returns Department
5378 Lawrenceville Hwy Suite D
Lilburn GA 30047
Please allow 6 weeks for repair after date of return
Please email us at firstname.lastname@example.org or call us Toll Free 1(888) 653-9926